Any items that arrive broken or faulty will be replaced if we are notified within 7 days of receipt. For items that arrive broken or damaged, please email us a photograph within 7 days For any faulty or incorrect items, please contact us at
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We do not accept returns just because you changed your mind, or have finished your project. Please contact us first prior to returning your product under warranty as several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase or the purchase on your account.
To return a product, please send them back within 14 days of receiving your parcel to our address at: Turner Precision Engineering (Aus) Pty Ltd, Receiving Department, 807 Airport Access Road, Unit D, Traverse City
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the outcome of your refund request.
If approved, then your refund will be processed, and a credit will be applied to your account, credit card or original method of payment, normally within 3-4 business days. If you haven’t received a refund yet, check your bank account, credit card or other refunded method as it can often take some processing time for the refund to show up.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
United States: 8,783,147
I have received the nibbler and managed to cut a neat hole in my rainwater tank that made an exact fit for the new inlet screen. It was easier than I had expected.
I used my cordless drill and I was impressed to see that I could slow down the revs at difficult parts and the cutter continued to function without difficulty. When cutting a curve this is much better than stopping and starting to change grip or hand position. I told some friends about it and they want to see it working. I think I've become just like the tradesman that told me about it in the first place. I really was that excited that I had to tell my friends about it. The proof of the pudding really is in the eating in this case.
From my background, I understand that the most important part of the tool is the metal quality and machining of the cutting tool surfaces. I once purchased a cheap Chinese tap and die set only to find they don't work. I am confident that this aspect of the tool would more than likely exceed the quality of most, if not all, other on the market. I like to save money on my purchasing as much as the next guy, but at my age I've learnt that when it comes to tools, quality is far more important than price in the purchasing choice. I've been tempted in the past to purchase a cheap tool with the reasoning that I only need it to do the one job and regretted the decision because it didn't do that one job well. My father was a humble man and being an engineer and an intelligent man, only ever bought high quality tools. Sadly he's passed away now but I experience great memories in the pleasuer of using his tools and hope that I can leave the same legacy to my children. In many years to come my children will at some stage use your nibbler, and think "this tool dad bought is really cool".