Shipping policy

5. POSTAGE AND SHIPPING

(1) You must make payment for the Products in full before we will dispatch the Products. We are entitled to add on GST for any supply in Australia. 

(2) We ship within Australia and New Zealand as advertised on our Website.

(3) Postage and shipping costs are at your expense. The Purchase Price on our Website for Products is not inclusive of shipping and handling charges unless otherwise depicted.

 
(4) You acknowledge that our Products integrate delivery (the 'Delivery Services') through the third-party delivery provider Sendle (the 'Delivery Service Provider'). 

(5) In supplying the Products, we may provide you with a variety of delivery and insurance options offered as part of the Delivery Services. You agree that Turner Precision Engineering is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Provider.

(6) In the event that your Product is lost or damaged during the Delivery Services, Turner Precision Engineering asks that you contact us by sending an email to nibbles@canibbletools.com outlining in what way the Products were damaged in transit, so we can contact the Delivery Service Provider directly to make a claim and to determine if the Delivery Service Provider should be removed as a supplier. 

(7) Please allow 3 to 14 calendar days for delivery by Delivery Service Providers.  As a definite delivery time is outside of our control, we provide no guarantee that your Products will be delivered within 3 to 14 calendar days. 

(8) You accept that any delivery or re-delivery fees you pay are non-refundable except where required by law. 

(9) You are responsible to make all arrangements necessary to take delivery for the Products otherwise Turner Precision Engineering will be entitled to charge a reasonable fee in the event that redelivery is required. Some carriers may require a signature for delivery and you will be responsible to arrange for signature at the delivery premises and for collection of any notices for re-delivery or other collection arrangements. You will bear the liability of and cost for any additional charges to carry out re-delivery or multiple delivery attempts.